TAGHREED MOHAMED ALAMMARY

Executive Assistant | Personal Assistant | VVIP Client Relations

Profile summary

Career highlights

Key skills

Professional experience

• •Manage end-to-end branch operations, ensuring alignment with bank policies, UAE Central Bank regulations and internal governance frameworks.
• •Drive sales growth, revenue generation and portfolio expansion across retail banking products.
• •Consistently achieve and exceed KPIs across sales performance, service quality and operational excellence.
• •Lead strategic initiatives and complex projects, ensuring timely execution and achievement of business objectives.
• •Analyze market trends, customer behavior and competitor activity to refine sales and service strategies.
• •Build and expand business networks and partnerships to enhance cross-selling and revenue streams.
• •Conduct performance appraisals, coaching and succession planning to improve team productivity and engagement.
• •Monitor customer feedback, resolve service gaps and implement continuous improvement initiatives to enhance customer satisfaction and retention.

• •Supported branch leadership in achieving sales targets, operational efficiency and compliance excellence.
• •Supervised daily branch operations, ensuring full adherence to UAE Central Bank regulations, AML, KYC and internal policies.
• •Led lending activities including personal loans and credit card portfolios, consistently meeting and exceeding KPIs.
• •Managed customer service escalations and complaints, strengthening long-term customer relationships and loyalty.
• •Ensured strict implementation of security protocols and risk controls to protect customer data and branch assets.

• •Designed and delivered structured sales training and coaching programs, improving sales performance and service quality.
• •Achieved high customer satisfaction scores through effective relationship management and service excellence.
• •Developed strategic sales plans aligned with market trends, resulting in increased profitability and target achievement.
• •Maintained operational readiness of the retail banking floor and escalated operational risks proactively.

• •Processed and documented applications for personal, business, and mortgage loans in compliance with regulatory standards.
• •Conducted credit analysis and assessed customer financial profiles to provide tailored banking solutions.
• •Proactively sold and cross-sold asset and liability products, contributing to branch revenue growth.
• •Delivered high-quality customer service and maintained up-to-date product and compliance knowledge through continuous training.

CORPORATE BANKING GROUP

• •Delivered high-level executive support to C-suite leadership, managing complex calendars, meetings and shifting priorities.
• •Maintained strict confidentiality while handling sensitive business information and executive communications.
• •Prepared executive reports, presentations and strategic documents for leadership and board-level meetings.
• •Acted as a key liaison between executives, internal teams and external stakeholders, ensuring clear communication and alignment.
• •Led end-to-end coordination of international travel, including flights, visas, accommodation, itineraries and expense management.
• •Supported executive decision-making, coordinated high-level meetings and events, and optimized administrative processes to enhance efficiency.
• •Handled DFM/ADX LPO subscriptions for VVIP clients.
• •Provided trusted personal assistance to C-level executives alongside corporate support, handling private administrative matters including bill payments, school-related arrangements, personal appointments, documentation and other day-to-day personal requirements with complete discretion and confidentiality.
• •Managed both professional and personal priorities for senior executives, ensuring sensitive matters were followed through efficiently, accurately and with a high level of trust.

Education

• Expected Graduation: 2026

Certifications

Languages